1. Accepted Payment Methods

We accept the following forms of payment for purchases made through our website:

• Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
• Digital Wallets: PayPal.
• Shopify-supported payment options that may be available at checkout.

All prices and transactions are processed in U.S. Dollars (USD).

2. Payment Processing

Your payment will be processed at the time you place your order.

We use Shopify Payments, PayPal, and other secure Shopify-supported payment services as our payment gateways.

These payment platforms are designed to securely process your financial information and help protect your payment details during checkout.

3. Taxes

Sales tax may be applied to orders where required by applicable law.

The final tax amount will be calculated and displayed during the checkout process before you confirm your purchase.

4. Security & SSL Protection

5. Order Verification

For customer protection and fraud prevention, some orders may be subject to verification before they are processed or shipped.

If additional verification is required, we may contact you using the email address provided at checkout.

Failure to complete verification when requested may result in order delays or cancellation.

6. Billing Errors

If you believe there is an error in your billing, please contact us immediately at support@retrovita.us.

We will review your inquiry and work to resolve any verified billing discrepancies as quickly as possible.

7. Refunds & Payment Reversals

Approved refunds will be issued to the original payment method used at checkout.

Refund processing times may vary depending on your bank, card issuer, payment provider, or PayPal.

For more information about refund eligibility and timelines, please review our Return & Refund Policy.