1. Business Information

Business Name: Retrovita

Business Address:
19661 Blakely Rd,
Laurinburg, NC 28352
United States

Customer Support:
Email: support@retrovita.shop

2. Information We Collect

When you visit our website, we may collect certain information to provide our services and improve your experience.

Device Information

We automatically collect certain technical information about your device, including:

• Web browser type and version
• IP address
• Time zone
• Pages viewed and browsing behavior
• Referring websites or search terms
• Device identifiers and usage data

Order Information

When you place an order or attempt to place an order through our website, we may collect the following information:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Payment method information

Payment information is securely processed by our payment providers and is not stored on our servers.

3. How We Use Your Information

• Process and fulfill customer orders
• Verify orders and prevent fraudulent transactions
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our website, products, and services
• Analyze website performance and customer experience
• Send promotional communications when permitted by law
• Comply with legal obligations

4. Sharing Personal Information

We only share personal information with trusted third-party service providers necessary to operate our business.

These may include:

• Shopify — our ecommerce platform provider
• PayPal and Shopify Payments — secure payment processing
• Shipping carriers and logistics providers
• Google Analytics — website analytics and performance tracking
• Email marketing and customer communication platforms

These service providers process personal information according to their own privacy policies and applicable data protection laws.

We may also share information if required by law or to protect our legal rights.

5. Advertising and Analytics

6. Cookies

Cookies are small data files placed on your device when you visit a website.

We use cookies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Support marketing and advertising activities
• Improve security and fraud prevention

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Data Retention

When you place an order through the website, we retain your order information for our records unless and until you request deletion, subject to legal, tax, accounting, fraud prevention, and regulatory obligations.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the personal data we hold about you
• The right to request corrections or updates
• The right to request deletion of your personal data
• The right to object to certain data processing activities
• The right to withdraw consent where applicable

To exercise these rights, please contact us using the contact information provided below.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

10. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with the revised effective date. Continued use of our website after any changes indicates acceptance of the updated policy.